Privacy Policy
Effective Date: 7/18/25
TourSeniorLiving.com (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit https://www.tourseniorliving.com (the “Site”). This policy complies with the California Consumer Privacy Act (CCPA) and applies to all users, with specific rights granted to California residents.
By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Identifiers
Name, email address, phone number, and SMS messaging consent status.
Internet Activity
Browsing history, IP address, interaction data
Geolocation Data
General location based on IP
Commercial Information
Inquiry history, placement activity
Audio Information
Call metadata (if calls are routed or recorded)
Message Content
Text message content or metadata (e.g., timestamps, delivery status) when you engage with users via SMS.
Inferences
Preferences based on site usage
We do not collect sensitive personal information as defined by CCPA (e.g. SSN, financial account numbers).
2. Sources of Information
We collect personal information from the following sources:
Directly from you (via forms, emails, or calls)
Directly from you via SMS interactions when you opt into receiving text message updates or responses from our senior placement agents.
Automatically via cookies and analytics tools
From your interactions with partner communities on the platform
3. How We Use Your Information
We use your personal information for the following business purposes:
To respond to your inquiries and connect you with senior living communities
To provide and improve our services
To communicate with you, including promotional emails (you may opt out)
To track the performance of our services and referral outcomes
To comply with legal obligations and prevent fraud
To send you text message updates or responses related to your inquiries about senior living communities, provided you have given prior express consent. You may opt out of receiving SMS communications at any time by replying “STOP” to any message.
TSL Technology, Inc. uses text messaging to enable TSL senior placement agents to respond to family inquiries seeking assistance with finding a senior living community.
Mobile phone information is stored securely and will not be shared with third parties or affiliates for marketing or promotional purposes.
4. Sharing of Personal Information
We may share your information with:
Senior living communities you express interest in
We may share your phone number with senior living communities you express interest in, but only with your prior consent and for the purpose of facilitating your inquiry.
Service providers (e.g. CRM tools, analytics platforms, hosting providers)
Legal or regulatory authorities, if required by law
SMS Messaging and Consent: We may use your phone number to send text messages to provide updates, respond to inquiries, or facilitate communication with our senior placement agents regarding senior living options. By providing your phone number and opting into SMS services (e.g., through a web form or initial text consent), you expressly consent to receive such messages. Message frequency may vary, and standard message and data rates may apply. You can opt out of receiving SMS communications at any time by replying “STOP” to any message. For help, reply “HELP” or contact us at the details provided in Section 12. We do not share your phone number with third parties for marketing purposes without your consent.
We do not sell your personal information for monetary value.
5. Your CCPA Rights (California Residents Only)
If you are a California resident, you have the right to:
Know the categories and specific pieces of personal information we have collected about you
Delete personal information we’ve collected from you (with exceptions)
Opt Out of Sale of your personal information (we do not currently sell information)
Non-Discrimination for exercising your privacy rights
You may also request to know or delete personal information collected via SMS by contacting us as outlined below.
You may exercise these rights by contacting us at:
📧 Email: drew@tourseniorliving.com
📞 Phone: 559-433-5159
We may need to verify your identity before processing your request.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data, personalize your experience, and improve our website. You can control cookie preferences in your browser settings.
7. Data Security
We use industry-standard measures to protect your personal information from unauthorized access or disclosure. However, no method of internet transmission is completely secure.
8. Data Retention
We retain your information only as long as needed to provide services and for legitimate business or legal purposes.
9. Children’s Privacy
This Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.
10. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before engaging with them.
11. Changes to This Policy
We may update this Privacy Policy at any time. Any changes will be posted with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your personal data rights, please contact us:
Tour Senior Living
📧 Email: drew@tourseniorliving.com
📞 Phone: 559-433-5159
🌐 Website: https://www.tourseniorliving.com